(TNS) - For 911 dispatcher Lynette Starnes, the most chilling calls are the ones that come in from locations she can’t track.
“A stabbing, a homicide, a medical aid, we’re trained to get through that stuff,” she said. “But if I don’t know where you’re at, we can’t help you, and that is my personal biggest stress.”
Starnes has learned to weather the pressures of the job after more than three decades as a dispatcher for the San Rafael Police Department. But sometimes, she said, it’s tough to shake the anxiety.