Job Title: Assistant Pool Administrator
The Program Administration Analyst is responsible for high level administrative support by performing tasks such as preparing agendas, staff reports, minutes and relevant documents, proposals, etc. The position coordinates orientations, meetings, and retreats as well as developing and maintaining relationships with clients.
ESSENTIAL JOB RESPONSIBILITIES:
· Prepares staff reports and relevant documents, proposals, minutes and agendas and assure timely distribution and postings;
· Coordinates meetings and retreats including: securing meeting locations and negotiating contracts and scheduling travel and catering;
· Travels to meetings and interacts with clients;
· Coordinates all on-site meeting activities, and takes minutes (in accordance with the Ralph M. Brown Act requirements, when applicable);
· Maintains and oversees task lists developed from meetings as they pertain to assigned clients;
· Coordinates orientation training and prepares and distributes administrative manuals to clients;
· Creates, updates, and maintains files and records including client websites;
· Initiates timely state filings for financial statements, budgets, Statement of Facts, contractual agreements, and conflict of interest, and certificates of insurance renewals;
· Develops and maintains relationships with clients, prospects, and contacts, including: brokers, third party administrators (TPAs), administrators, finance managers, state agencies, excess carriers, Board and group members, and prospective members;
· Responds in a timely manner to requests from clients, administrators, brokers, TPAs, and others;
· Gathers, coordinates, and interprets underwriting data including financial information, payroll, census, etc. and prepares underwriting recommendations to be presented to the clients;
· Submits requests for addition of members to brokers and excess insurance carriers;
· Reviews preliminary information sent by brokers and follows up with brokers in obtaining additional information in regards to program renewals and underwriting new member and programs
· Processes property and auto claims;
· Performs and oversees industry accreditation process;
· Prepares and distributes reports, newsletters, client information, advisories, etc.;
· Explains processes and coverages to clients;
· Effectively communicates with colleagues with regard to work assignments, absences, and other matters concerning the department;
· Acts as main contact for all client related issues; and
· Performs other tasks upon request.
· Must have Bachelor’s degree or at least 5 years equivalent experience, with 3 years of increasing responsibility.
SKILLS AND ABILITIES:
· Must have excellent written and verbal communication skills;
· Must be able to exercise sound judgment and problem solving skills and develop effective proactive solutions;
· Must be able to collaborate effectively in a team environment;
· Must be able to complete work in a timely, organized manner;
· Must have proficiency in basic computer skills, and proficient use of Microsoft Word, Excel, and PowerPoint;
· Must be able to read, analyze, and interpret general business correspondence, periodicals, professional journals, technical procedures, codes and regulations;
· Must be able to write reports, business correspondence, and procedures manuals;
· Must be able to interact positively with clients, staff, and other third parties;
· Must have professional demeanor;
· Must be able to effectively and persuasively present information and respond to questions from groups of managers, clients, and general public.
· Must be able to work independently;
· Must be able to sit/stand for extended periods of time; and
· Must be able to communicate with a diverse group of people.
Apply by: Tue, 01/21/2020